Privacy Policy
Effective Date: June 5, 2025
This Privacy Policy describes how we collect, use, and protect your information when you visit or use SendAFaxNow.com. By using our website, you agree to this policy.
1. What We Collect
We collect only the information needed to provide our fax services and customer support:
- Your name and email when submitting the contact form
- The fax number you enter and the file you upload for transmission
- Stripe payment details (processed securely via Stripe — we don’t see or store your credit card info)
- Basic analytics info (browser type, device, pages visited)
2. How We Use Your Information
- To send your fax to the destination you provide
- To send you a confirmation email and respond to your messages
- To detect abuse, fraud, or suspicious activity
- To improve our website performance and security
3. We Do Not Sell or Share Your Info
We don’t rent, sell, trade, or share your information with any third parties. Ever.
4. Payment Information
Payments are securely handled by Stripe. Your card information never touches our servers. Stripe’s privacy policy is available at stripe.com/privacy.
5. Fax File Handling
Your uploaded files are transmitted through secure channels to your destination fax number. Files are automatically deleted shortly after transmission. We do not store your fax content permanently.
6. Cookies & Tracking
We use cookies to improve your experience and track general website analytics. You can disable cookies in your browser settings if you prefer.
7. Email Communication
We only email you to confirm your fax or reply to your support request. No newsletters. No spam. No nonsense.
8. Data Retention
We retain only the minimum information needed to ensure successful fax delivery and transaction history for accounting purposes. Uploaded files are automatically deleted after processing.
9. Your Rights
If you are located in California or the EU, you may have rights under CCPA or GDPR. You may request a copy of your data, correction, or deletion by emailing us at support@sendafaxnow.com.
10. Security
We take security seriously. All data is transmitted using HTTPS, and fax files are handled using encrypted channels.
11. Changes to This Policy
If we update this Privacy Policy, we’ll post the changes here. Please review it occasionally if you want to stay up to date.
12. Contact Us
If you have any questions about this policy, contact us at: support@sendafaxnow.com