Does UPS Fax? Cost, Hours, and Faster Alternatives (2025 Guide)

If you’re searching “does UPS fax,” you probably just need to send paperwork quickly and you’re wondering if you can handle it at your nearest UPS location.

Here’s the straight answer: Yes, many UPS Store locations do offer fax services — outgoing, incoming, domestic, and international. But it’s not available at every UPS spot, prices vary by location, and you’ll be paying per page. Plus, you’re sending your personal documents at a public counter.

If you want a faster, private option, you can send a fax directly from your phone or computer using a secure online service like SendAFaxNow.com without stepping foot in a UPS Store. Let’s walk through everything so you can pick the easiest option.

Does UPS Fax at All Locations?

Most UPS Stores (the franchise retail stores) offer faxing. Most UPS shipping hubs or drop-off centers do NOT.

The confusion comes from the name “UPS.” The UPS Store is a separate business model from UPS shipping facilities.

Here’s what most UPS Stores offer:

• Outgoing fax (you send documents)
• Incoming fax (they receive documents for you)
• Domestic faxing
• International faxing
• A printed confirmation page

Real talk: You should always call ahead. Some franchise owners change services, machines break, and hours vary.

Takeaway: UPS does faxing — but only at The UPS Store retail locations, not standard UPS package centers.

How Much Does It Cost to Fax at UPS?

UPS Store pricing varies by location, but here are typical ranges customers report across the U.S.:

• Local fax: $1–$2 per page
• Long-distance fax: $2–$3 per page
• International fax: $5–$10+ per page
• Incoming faxes: usually $1 per page received

So if you’re sending a 12-page packet to a lender, court, employer, or government office, don’t be surprised if it ends up costing $15–$30+ depending on where it’s going.

Pro tip: UPS locations inside smaller shopping centers or pricier areas often charge more.

Takeaway: UPS faxing is convenient, but it is rarely the cheapest option — especially for large or long-distance faxes.

How Faxing at UPS Works (Step-by-Step)

Here’s exactly what to expect when you walk in:

1. Bring Your Documents

• Print them before you go (otherwise, UPS will charge you to print).
• Know the fax number you’re sending to.
• Remove staples or paper clips.

Takeaway: Showing up prepared saves you time and money.

2. Go to the Front Counter

• Tell the associate you need to send a fax.
• Hand them your documents.
• They’ll enter the number and load the pages.

You don’t operate the machine — they do.

Takeaway: UPS faxing is a staff-assisted service, not self-serve.

3. Wait for the Fax to Send

• You’ll usually wait right there while it sends.
• If the line is busy or fails, they’ll retry.
• You get a confirmation page when it succeeds.

Honestly, this is the slow part. A 10-page document can feel like forever if you’re standing at the counter watching it feed page by page.

Takeaway: Expect to spend at least a few minutes per fax — more if the line is busy.

4. Pay at the Register

• You’re charged per page (outgoing and incoming).
• Payment is made after the fax is complete.
• Keep your confirmation for proof of delivery.

Takeaway: Keep the confirmation page — it’s proof the fax left successfully.

The Downsides of Faxing at UPS

1. Limited Hours

UPS Stores are not 24/7. Some locations open late, some close early, and Sundays vary a lot.

Takeaway: If you need to fax after-hours, UPS isn’t going to help.

2. Privacy Concerns

Your documents are handled by staff, and you stand at a public counter. If you’re faxing sensitive info (tax documents, medical forms, pay stubs, legal paperwork), you may not want strangers nearby.

Takeaway: Public counters and sensitive documents don’t mix well.

3. Per-Page Costs Add Up

UPS charges per page, which is expensive for long faxes or international faxes.

Takeaway: UPS is fine for a couple of pages, but pricey for long documents.

4. Drive Time and Waiting

You still have to drive, park, walk in, wait behind other customers, and stand there while the fax goes through. That’s at least 20–30 minutes for something you could do online in 3 minutes.

Takeaway: Faxing shouldn’t take longer than filling out the forms did.

A Faster Option: Fax From Your Phone

If you just need the fax sent — and don’t care where it’s sent from — using an online fax service is almost always easier.

With SendAFaxNow.com, you can fax:

• PDFs
• Word documents
• Images or photos
• Signatures
• Screenshots

You upload it, enter the fax number, and send — right from your phone or laptop.

You can even learn more about who we are if you want to see exactly how your fax is handled securely.

Takeaway: If you want your fax sent in minutes without leaving home, online faxing is the simplest option.

UPS vs SendAFaxNow.com (Simple Comparison)

Takeaway: For most people, online faxing is easier, faster, and cheaper than UPS.

When UPS Faxing Still Makes Sense

To be fair, there are situations where faxing at UPS is still fine:

• You’re already shipping something at a UPS Store.
• You only have a page or two.
• You prefer paying in person.
• You don’t have a smartphone or internet at home.

Takeaway: UPS is still a decent walk-in option for small, simple faxes.

How to Decide: UPS Fax vs Online Fax

Choose UPS If:

• You’re already at a UPS Store.
• You only need to send a few pages.
• You don’t mind waiting or paying per page.

Choose Online Fax If:

• You want to fax everything from your phone.
• You have multiple pages or sensitive information.
• You want a faster, more private option.
• You want to avoid per-page surprises.

If you want to see every fax option near you, check out the full guide here: Fax Near You (Complete 2025 Guide)

And if you need help or have a weird fax question, you can always contact us for help.

FAQ (Updated for 2025)

Does UPS fax documents?

Yes — but only at The UPS Store retail locations, not UPS shipping hubs. Fax pricing and availability vary by store.

How much does it cost to fax at UPS?

Most UPS Stores charge around $1–$2 per page for local, $2–$3 per page for long-distance, and $5–$10+ for international. Incoming faxes usually cost about $1 per page.

Does UPS let you receive faxes?

Yes. Many UPS Stores allow incoming faxes. They’ll hold the documents for you behind the counter and charge per page when you pick them up.

Is faxing at UPS private?

Not really. Faxing happens at a public counter, and employees handle your documents. If privacy matters, an online fax is usually safer.

Is there a faster way to fax than UPS?

Yes — you can fax directly from your phone or computer using an online service like SendAFaxNow.com. It’s faster, private, and available 24/7.